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Himanshu's avatar
Himanshu H Community Member

Changing Last Name

Hi, I am Himanshu. I started work as freelancer on upwork. I added bank account on upwork. I got this error: "Due to our updated identity policy, at least one of your payment methods has been deactivated as the beneficiary name of the bank account does not match your name" Becasue on upwork my Name is Himanshu P and in documents my name is Only Himanshu. How can i remove last name.

1 REPLY 1
Aleksandar's avatar
Aleksandar D Community Manager

Hi Himanshu,

 

Thanks for reaching out to us. To change name go to your Settings > Contact Information and click "Edit." You may need to complete an additional ID verification in order for it to be changed. For more information please check our help article about changing your profile nameYou can use your formal salutation in the First Name field. So, the system would know you as Mr. or Mrs. Himanshu. 

 

Thank you.

~ Aleksandar
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