Feb 9, 2021 07:24:59 PM by Dallas D
Hi there. I recently created an upwork account and only realized after it was too late that I used the wrong email address to sign up. Is there any way I can change the email address associated with the account and keep me profile?
Feb 9, 2021 09:14:34 PM by Joanne P
Hi Dallas,
If you need to update your email address on file, please go to Settings> Contact Info. Here's the help article for more information.
Feb 9, 2021 09:35:16 PM by Dallas D
Hi there.
I've aleady tried that, but the option does not exist. I have the option to change my password, but not my email.
Feb 9, 2021 11:05:56 PM by Joanne P
Hi Dallas,
I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.
Feb 23, 2021 05:34:33 AM by Roman M
Hey Joanne, could you also help me out?
I wanted to merge my upwork accounts.
And change email from 11111 to 22222.
Previously I had an account opened for 22222 email and I closed it with the hope to update email in different account.
Please help me with this *Email is already in use* error.
It shouldn't be in use if I closed an account, right?
Feb 23, 2021 05:48:44 AM by Goran V
Hi Roman,
I would like to confirm that opening more than one freelancer profile is a serious violation of our TOS. Our team will reach out to you via ticket and will assist you further with your original account. Once this is done you will need to close your new account as soon as possible. Thank you.
Feb 23, 2021 05:59:43 AM by Roman M