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Changing my profile name

Active Member
William K Member Since: Apr 2, 2017
1 of 2
Hi, my name is Mercy Kimeto. I opened my account back in 2017 but using my brothers name. The account has been inactive all that time but I want to start using it now. I tried to change the name three years ago but it hasn't changed until now. I am ready to verify my identity using National 🆔 card. Kindly, help me to change the name. I need to start working now. Thank you
Goran V Moderator Member Since: Mar 24, 2017
2 of 2

Hi Mercy,


To submit a name change request go to Settings > Contact Info > Update your name and save it. Once you`ve done this please allow up to 48 hours for the review to be completed.
Once the review is completed our team will reach out to you with the results. If you have any additional questions let me know. Thank you.