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589aa377
Community Member

Chatting outside Upwork after contract start

I have a client who doesn't like to chat on Upwork. After starting a contract we used to communicate on Upwork, but now he is facing some issues on Upwork while transferring files, so now we are chatting on WhatsApp. Is this okay? Contract started a month ago and this is my first and a significant client.

ACCEPTED SOLUTION
PradeepH
Moderator
Moderator

Hi Muhammad,

 

Thank you for your questions. You are allowed to take your communication outside of Upwork after the contract is established. Please make sure you accept all payments via our platform to stay protected.

 

- Pradeep

Upwork

View solution in original post

2 REPLIES 2
PradeepH
Moderator
Moderator

Hi Muhammad,

 

Thank you for your questions. You are allowed to take your communication outside of Upwork after the contract is established. Please make sure you accept all payments via our platform to stay protected.

 

- Pradeep

Upwork

Thank you

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