Jun 27, 2020 05:19:55 AM by Kaan I
I cant complete my registration because of the wrong suggestions of city and state. Although my country is Turkey, state and city suggestions show the USA cities and states. Because of this, I cant enter my address information.
Jun 27, 2020 06:51:19 AM by Abel E
Jun 27, 2020 09:21:39 AM by Aleksandar D
Hi Kaan, and Abel,
Kaan, I checked and it seems the reason you were unable to add your city is that your country was set to the USA. However, one of our team members already updated your country and you should be able to continue with your profile creation now.
Abel, I checked and you should be able to add your city. Could you please try using your desktop computer and see if that helps? Let us know if the issue persists so that we can assist you further.
Jun 27, 2020 10:48:14 PM by Kaan I
Actually the problem starts here. You are right, a team member has updated the country to Turkey but the city and state suggestions don't change. It still suggests the cities and states of the USA.
Jun 27, 2020 11:52:42 PM by Aleksandar D
Thanks for following up on this. Could you please check again and let me know if the problem has been resolved now?