Client Approved Milestone But My Balance Is Not Updated

[khoj_badami]

So, the client has completed the payment for the milestone today morning. Next to the amount, I am getting a '(Paid)' message.

However, I am unable to see the amount reflect in my balance under "Settings -> Get Paid -> Balance"

Is there anything else I need to do from my side? New to Upwork. This is my first client. Sorry for the noob question.

[samrat3 · Accepted solution]

Go to "REPORTS" > "Overview"> "Pending". For fixed price contracts, released funds become available after 5-day security period. Please read the following articles:

For fixed price contracts:

https://support.upwork.com/hc/en-us/articles/211063718-Get-Paid-for-Fixed-Price-Contracts?flash_dige...

For hourly contracts:

https://support.upwork.com/hc/en-us/articles/211063668-Get-Paid-for-Hourly-Contracts

[khoj_badami]

Thank you!

[AveryO]

Hi Khoj, 

Payments go through a 5-day security period, and should appear on the Pending tab of your Overview page (Reports > Overview). When the 5-day security period is done, it will "move" to the available tab, and you should be able to withdraw your earnings then. 

You may read up on this help article to know how the Weekly Billing Cycle works.