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Indriwati's avatar
Indriwati Z Community Member

Client Not Respond and project still on going on profile

Hi, 

 

One of my clients was not responding to any of the emails/messages I sent him. The last milestone was paid and I can't connect to him for the next milestone and I am not doing work for him, as there's no confirmation. This project is still going on my profile, but there's no activity in it. Will it impact to another coming project/proposal I sent?

4 REPLIES 4
Petra's avatar
Petra R Community Member

There is no problem with having an open contract. Don't keep badgering the client, they know where you are and how to get in touch with you if they want to.

 

If the client still hasn't returned in a few weeks, you may want to close the contract yourself.

Karin's avatar
Karin S Community Member

But if you close a contract yourself, would not that affect your score? Guess no feedback would be written to the job..

Petra's avatar
Petra R Community Member


Karin S wrote:

But if you close a contract yourself, would not that affect your score? Guess no feedback would be written to the job..


No, it won't affect anything, and never did unless someone had virtually all their contracts with "no feedback".

Will's avatar
Will L Community Member

Karin,

 

No feedback from clients on closed projects no longer has a negative effect on your JSS calculation.

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