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aliraza356
Community Member

Client Not respond

hi hope you are doing well!

actually i m new here 

so i just need help regarding issue that i have faced . 

have any other way to contact with clint ? my clint create a milestone and then he go . now i have done work and submitted to hi s. but about 3 days gone he not active or responce ?

so what i do ? how i can contact with ?

ACCEPTED SOLUTION
prestonhunter
Community Member

It doesn't matter if a client responds.

 

Clients are not required to respond.

 

When I finish my task, I submit it using the "Submit work for payment" button.

And then I get paid AUTOMATICALLY if the client does nothing.

 

If a client doesn't respond, Upwork doesn't want you to contact Customer Support.

Upwork automatically releases all money in escrow to you 14 days after you click the button.

View solution in original post

4 REPLIES 4
prestonhunter
Community Member

It doesn't matter if a client responds.

 

Clients are not required to respond.

 

When I finish my task, I submit it using the "Submit work for payment" button.

And then I get paid AUTOMATICALLY if the client does nothing.

 

If a client doesn't respond, Upwork doesn't want you to contact Customer Support.

Upwork automatically releases all money in escrow to you 14 days after you click the button.

Thanks for this. I've had a similar issue like this. 

aliraza356
Community Member

Thank u very much . 

can you please check my screnn shoot . and suggest me what now i can do ? 

when i received my budget for withdraw according to this snario ?

Click Resubmit.

 

If the client blocks you again from getting paid, then dispute non-release of payment.

 

https://support.upwork.com/hc/en-us/articles/211068528-Dispute-Non-Release-of-a-Milestone-Payment

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