May 3, 2020 06:59:08 PM by Md. Ridwan Siddiqu W
Hi there,
I'm new at Upwork and I need a little guidance on the issue below -
I got an hourly contract from a client (15hrs a week). The job is to set up a social media strategy and select 100 social media content for his business. He told me to provide him with 20 contents (as samples) first so that he can review and keep the contract going. After accepting the offer I've worked 3hrs already (added them manually). Then I've submitted the samples. I've been messaging him to get the contents reviewed so that I can complete the rest of the job. But he's not online since then.
What can I do now?
- Should I wait for him to be online and to review the samples or should I complete the rest of the job?
Thanks,
Ridwan
Solved! Go to Solution.
May 3, 2020 10:05:37 PM Edited May 3, 2020 10:10:31 PM by Preston H
If the client completely vanishes, you automatically get paid for all of the time that you logged.
I always advise freelancers to complete all of the work they were assigned to do, but to not do anything beyond that.
If a client isn't communicating with you but you haven't finished the assignment yet, then go ahead and complete the work if you want to, if you trust that the client is not going to show up and dispute your manual time.
If I was specifically told to do 20 and then wait for his review, that is what I would do. Does not hurt me to wait.
May 3, 2020 08:49:04 PM by Petra R
MD Ridwan Siddique W wrote:What can I do now?
- Should I wait for him to be online and to review the samples or should I complete the rest of the job?
You had clear intructions to do 20 whatever and then wait for a review.
So you wait for the review.
You understand that there i no protection for manual time, right?
May 3, 2020 09:04:01 PM by Md. Ridwan Siddiqu W
Yes, I understand that there is no protection. But I had to use it as there were no options.
I'm waiting for him. Let's see.
May 3, 2020 10:05:37 PM Edited May 3, 2020 10:10:31 PM by Preston H
If the client completely vanishes, you automatically get paid for all of the time that you logged.
I always advise freelancers to complete all of the work they were assigned to do, but to not do anything beyond that.
If a client isn't communicating with you but you haven't finished the assignment yet, then go ahead and complete the work if you want to, if you trust that the client is not going to show up and dispute your manual time.
If I was specifically told to do 20 and then wait for his review, that is what I would do. Does not hurt me to wait.