Mar 23, 2020 01:18:46 AM by Jabar S
Client offered me to build on a new platform and to complete this task was 2 days. But the client provided me messy content in form of psd and it had hundreds of layers and did not provide me the right content due to that I was not able to compelte it on time and I still did 80% job done on the second day and the client cancelled the contracted and put a request for refund. Although, his landing page is active and built by me. What i suppose to do in this case? Please assist.
Mar 23, 2020 02:00:32 AM by Goran V
I`m sorry to hear about the bad experience you have with your client. Please keep in mind that you have 7 days to respond to the refund request. If no actions are taken, the funds will be released to your client after 7 days.
If you accept the refund the funds will be also returned to your client. If you decline the refund request a dispute will be opened. To learn more about disputes check out this Thread. Thank you.