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Client does not accept my payment request.

yavuzselimkirbas
Active Member
Yavuz Selim K Member Since: Sep 15, 2020
1 of 5

Hi everyone, I'm new in Upwork and I've done a job and sent it to client. It is fixed-price job and we have a contract but he does not apply my payment request. What can I do now? can you help me.. Also sorry for my English. ( Client liked my work and I delivered it 1 month ago, money is in Escrow)

 

**Edited for Community Guidelines**

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
BEST ANSWER
2 of 5

Hi Yavuz,

 

I checked and it seems that you already submitted work for the payment 4 days ago. To ensure that you are payment protected on Upwork, we always recommend that you only submit work for the fixed-price contract through the contract page by clicking on the "Request for payment" button. By doing so, your client will have 14-days to review the work that you have submitted. If they don't come back within 14-days, the money in escrow will automatically be paid to your account. You can check this help article for more information.

 

Thank you.

~ Aleksandar
Upwork

View solution in original post

yavuzselimkirbas
Active Member
Yavuz Selim K Member Since: Sep 15, 2020
3 of 5

Thank you very much Alexsandar. 

taroksarkerbd
Active Member
Tarok Nath S Member Since: Apr 13, 2021
4 of 5

Hello,

I have a problem with my payment issue. My client can't accept my payment request. My client accepts before all payments request but the last request he can't respond properly  He likes my work and I already send the link a Three-time but He cannot respond to my message. All-time my client have Off line. Please help me. How can I get the money?

 

Thanks

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
5 of 5

Tarok: The client DOES NOT NEED to respond to your payment request. If he does nothing, Upwork will release all escrow money to you automatically.

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