Client not Responding

[natasha-nayyar]

Hi I just want to ask about one of a client hired me last week on 25/7/2017. He asked me to do a bit of changes , he said that he will send the file but he did not sent any file. Its been 2 days, there is no response from him. So in this case what to do? He is very much satisfied with my work but from two days he is not responding. If I cancel the order in this case, will it effect my rating? I have already completed two jobs successfully... Please help me out in this issue. Regards

Natasha

[louisaj]

Hi Natasha,

Could it be that they don't work weekends? I've experienced this. Clients that disappear for a few days. They either don't work weekends, only work 2-3 days in their office, or, as it is holiday season, have taken a nice long weekend.

Hang on a bit longer. If they don't come back, do a few more jobs before closing the contract as you are a newbie and I reckon it may dent your JSS a bit. But the JSS is a mystery to us all! 

Best wishes,

Louisa 

[natasha-nayyar]

Thank you so much. I will see if he responds back or not. I will wait for it.

Regards