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yasirseo
Community Member

Client's payment method verification

My client's payment method was not verified so I insisted to verify, after that he told me that he added 2 payment methods and showed me screenshots of chat support representative. But still his job post showing unverified payment method. Please help it's my first order

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Yasir,

 

When you submit a proposal for a job the Upwork system lets you know if the client has an unverified billing method. You don’t have to avoid these clients, but you should know that you cannot get paid until the client successfully completes billing method verification. It is up to you to decide if beginning work before that is done is worth the risk. Please note that even if you have an hourly contract, you are not yet covered under the Upwork Hourly Protection when the client doesn’t have a verified payment method.

 

You can find more information about unverified billing methods in this help article

 

~ Nikola
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