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Client wants to contact outside Upwork before starting the contract.

rozaik
Active Member
Soyelim R Member Since: May 13, 2020
1 of 5
One of my clients asked about my email and wanted to chat outside Upwork before starting the contract. As a new member I don't know whether it is right of wrong.Also I don't want to be in any kind of risk so that my account gets suspended. So I reported that particular text and I didn't go any further.Also I have a question, if the payment is done within Upwork, is it safe to contact outside upwork after starting the contract?Thankyou.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 5

Hi Soyelim,

 

Communicating outside of Upwork is not a violation. But, please keep in mind that accepting or offering to get paid outside of Upwork is a violation of our TOS.
If you have any additional questions, let me know. Thank you.


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rozaik
Active Member
Soyelim R Member Since: May 13, 2020
3 of 5
Thanks alot.
rozaik
Active Member
Soyelim R Member Since: May 13, 2020
4 of 5
Dear Goran,
I have another question.
How long will it take to transfer money from Upwork to direct local Bank in this pandemic situation?
Thankyou.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
5 of 5

Hi Soyelim,

 

It can take between 2 to 5 business days for the funds to be loaded on your bank account. To learn more about this check out this Help Article. Thank you.


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