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Client will not pay

Active Member
Regina M Member Since: May 9, 2019
11 of 18
Thank you. Makes sense. Lesson learned. Will look for my own clients as I’ve been doing. May revisit at a later date. First UW client, so it turned me off.
Community Leader
Michelle S Member Since: Jun 23, 2017
12 of 18

I'm sorry you had a bad first experience here, but you run the risk of bad clients regardless of how you get them.  Maybe you were thinking that there was some vetting process on Upwork, or only great clients use Upwork.  Upwork is just a place were people can post jobs they need done and people who want to do those jobs can offer up their skills.  It's up to you to manage your client.  It is a learning curve. Just because you've never had a bad client through other resources doesn't mean they don't exist.  I've found my absolute best clients through Upwork.  I am extremely picky about who I will work with.  If I don't feel like I have a connection with a client right away or I feel like they are going to be more trouble than they are worth, I don't work with them.  There's no reason to work with a bad client.  The only bad experience I've had here is when the client brought in a project manager after I was half way through a job.  Had I talked to the project manager before starting the project, I NEVER would have taken on the job. My point is that you have to be the one to figure out if you want to work with a client. You are in charge of who you work with here.  No one is forcing you to keep working with that person.  And there are bad clients in all walks of life.  Just be more diligent next time about interviewing your client before you take on the job so you know what you are getting yourself into and you know if you are the right person to help that client.  There's no reason to blame Upwork for a bad client.  The more you do it, the better you get at it.

 

 

 

Active Member
Mubashar N Member Since: Jul 7, 2019
13 of 18

hello i need help. i am new up work freelancer. i was my first project. i submitted proposal. the client messaged me and asked me to write an article for an online pharmacy for 20$ but i asked 30$ because he told me he needs it urgently. i woke whole night and wrote it and sent it next day morning which he appreciated. sisnce then he is not paying me. i dont know upwork working procedure. he did not send me a proper contract. which i use to request  mile stone. all discussion was in inbox, through chating. please help me to get me my money. it is really disapointing experience for me. 

Community Guru
Virginia F Member Since: Feb 15, 2016
14 of 18

Mubashar N wrote:

hello i need help. i am new up work freelancer. i was my first project. i submitted proposal. the client messaged me and asked me to write an article for an online pharmacy for 20$ but i asked 30$ because he told me he needs it urgently. i woke whole night and wrote it and sent it next day morning which he appreciated. sisnce then he is not paying me. i dont know upwork working procedure. he did not send me a proper contract. which i use to request  mile stone. all discussion was in inbox, through chating. please help me to get me my money. it is really disapointing experience for me. 


" I dont know upwork working procedure"  -  Don't you think it would be a good idea to understand the working procedures before bidding on jobs? You worked without a contract. There is nothing Upwork can do to help you get your money. Discussions in your inbox do not replace a contract.

 

I would suggest that you read all the availble threads about how to work safely and get paid, and use this as a learning experience.

Active Member
Regina M Member Since: May 9, 2019
15 of 18
Hi, I’m so sorry to hear you went through this. I’ve never used up work before and never used it again. I never even bothered to fight it. people on the forum advised me about the contract. They said that you have to have one and I did not. That is one of the reasons why I did not fight it. I try to diss continue my account, but I guess that’s right is still up there. People did write back to me and gave me advice. By any chance, were you able to see their responses?
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
16 of 18

Hi Mubashar,

 

Sorry to hear that. Please make sure that before you start working on a project, you have received an offer and have accepted it. If you have accepted the offer, that means you have an active contract with the client.

 

It is important that you understand how Upwork works so please take the time to go through the guides, tutorials, courses, videos, Help articles and Community discussions compiled in this thread which is designed to help new users on Upwork and check under the freelancer section. If you have any questions, please let us know. Thank you.


-Joanne
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Community Guru
Kathy T Member Since: Jul 17, 2015
17 of 18

It's very rare that a newbie gets invitations. The invitations they get are usually scams.  Also, to work for a client that says she will not pay you if she doesn't like yoiur work is such a red flag. You won't find any long time, established freelancers even bothering to read beyond that statement. 

Active Member
Mubashar N Member Since: Jul 7, 2019
18 of 18

I thank all of you. i'm not quiting. next time i'll be more careful.

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