I'll be happy to help you. Please send me a private message by clicking my name on this post with your previous account username or email address. I'll be waiting for your message.
I found two accounts associated with that email address. Could you please confirm if you are looking to reinstate your freelancer or your client account?
Your Freelancer part of that account was closed, thank you for following up.
Please close your new account in order not to violate Upwork's ToS.