Emma O wrote:
I have a pending contract.
Well, you should have accepted that contract before starting work. The milestone is on the contract.
You need to now accept that contract-offer.
Then go to the contract, where you will find the "submit for payment" button, so the client can approve the payment.
Emma O wrote:
. I'm not sure why they didn't go through the right process....
The client went through the right process and did everything right. It is you who didn't go through the right process and jumped in head first before learning about how the site works...
