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Closing account BEFORE setting up profile

Active Member
Sally H Member Since: Dec 7, 2016
1 of 3


Hi I wish to close my account as I went into the wrong section and signed up as a freelancer, instead of seeking a freelancer. I read it says go to the 'settings' but this is nowhere to be found  on the 'complete profile' page.   


Please help. I wish to sign up as someone looking for a freelancer. Now it says "email currently in use"...I can't close it and I can't start a new account. 

Ace Contributor
Samuel W Member Since: Apr 21, 2015
2 of 3

Hi Sally,

No need to close the accont, you can simply open a client acconut using the same profile. 

Community Guru
Nichola L Member Since: Mar 13, 2015
3 of 3



You may only have one account on Upwork (as a freelancer and/or client). If you open a new account as a client, it is likely to be suspended. It could also get any freelancer you hire suspended.


You may have already done this, but FWIW: go to your settings from the drop-down menu at the top right of your page (next to your photo). On your settings page scroll down the left-hand-side and click on "Create a  Company" and then click on "Create a Client Account".