Feb 9, 2019 08:17:26 PM by Elizabeth O
My profile is complete and I received an email a few days ago saying that it was approve and that I'm ready to begin submitting proposals. However, when I click on a job, the "submit proposal" button is inactive and it says, "Your profile is still in draft form. You must create your profile and submit it for review before you can submit a proposal."
Which makes no sense because I already have a profile. When I click the "create your profile" hyperlink in the message, it just takes me back to the same page - the list of jobs.
Solved! Go to Solution.
Feb 9, 2019 11:22:13 PM by Avery O
Hi Elizabeth,
The team looked into your account and everything should be okay now. Let me know if you go through any other issues so that I can assist you further.
Feb 9, 2019 10:50:18 PM by Martina P
Elizabeth O wrote:My profile is complete and I received an email a few days ago saying that it was approve and that I'm ready to begin submitting proposals. However, when I click on a job, the "submit proposal" button is inactive and it says, "Your profile is still in draft form. You must create your profile and submit it for review before you can submit a proposal."
Which makes no sense because I already have a profile. When I click the "create your profile" hyperlink in the message, it just takes me back to the same page - the list of jobs.
Have you selected a plan - either free or paid membership?
Mar 2, 2019 06:53:09 AM by Sheryl W
This is the exact problem I have also - except that I did submit a proposal which was accepted. I get the job notification emails from Upwork, but had to create a new email address and have it verified to even be able to write Upwork for help. I am really lost trying to figure out what to do.
Mar 2, 2019 06:54:21 AM by Sheryl W
How can I let you know what the email was I originally signed up with so that the problem can be fixed?
Mar 2, 2019 09:30:27 AM by Cray H
Hi Sheryl,
Sorry to hear that you are having troubles with your Upwork account. Can you send me a PM with your original email address so we can investigate. Thanks!
Feb 9, 2019 11:22:13 PM by Avery O
Hi Elizabeth,
The team looked into your account and everything should be okay now. Let me know if you go through any other issues so that I can assist you further.