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Re: Confused. Job done, client wants to hire again, balance is $0?!

Ace Contributor
Joanne Renee D Member Since: Mar 26, 2018
1 of 4

I'm confused. I've done a job, they paid (I think) and are happy enough to ask for more. I've filled out the w9. However:
* my balance is still $00.00 when I clicked "Get Paid"
* even though they were very happy, they offered more work but for less pay and a deadline I can't make. I pitched for more money, and a longer period. I have not heard back from them.
* I still show as Active, so I'm not even sure if I'm showing as available when I send proposals to other clients.
* I have not seen an option to give feedback, and I've not seen feedback from them.
Can anyone clarify what is going on and how to resolve it? Thanks.

Community Guru
Michael S Member Since: Aug 29, 2017
2 of 4

Is there a contract listed under "My Jobs"? If not, then you essentially worked for free.


Also, you filled out the W-9 on Upwork, and not for the client, right?

Ace Contributor
Joanne Renee D Member Since: Mar 26, 2018
3 of 4

Yes, and yes. Thanks!

Community Guru
Ryan C Member Since: Feb 3, 2017
4 of 4

Hello Joanne,


I just checked your account and I could see that your earnings are still in the Pending phase. You may check that by going to your Overview page. Your earnings will become available after the 5-day security period. Thank you!


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