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Confused. Job done, client wants to hire again, balance is $0?!

dunlop_renee
Ace Contributor
Joanne Renee D Member Since: Mar 26, 2018
1 of 4

I'm confused. I've done a job, they paid (I think) and are happy enough to ask for more. I've filled out the w9. However:
* my balance is still $00.00 when I clicked "Get Paid"
* even though they were very happy, they offered more work but for less pay and a deadline I can't make. I pitched for more money, and a longer period. I have not heard back from them.
* I still show as Active, so I'm not even sure if I'm showing as available when I send proposals to other clients.
* I have not seen an option to give feedback, and I've not seen feedback from them.
Can anyone clarify what is going on and how to resolve it? Thanks.

michael_skaggs
Community Guru
Michael S Member Since: Aug 29, 2017
2 of 4

Is there a contract listed under "My Jobs"? If not, then you essentially worked for free.

 

Also, you filled out the W-9 on Upwork, and not for the client, right?

dunlop_renee
Ace Contributor
Joanne Renee D Member Since: Mar 26, 2018
3 of 4

Yes, and yes. Thanks!

cylver1z
Community Guru
Ryan C Member Since: Feb 3, 2017
BEST ANSWER
4 of 4

Hello Joanne,

 

I just checked your account and I could see that your earnings are still in the Pending phase. You may check that by going to your Overview page. Your earnings will become available after the 5-day security period. Thank you!


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