Connects Not Received

[Angela Marie P]

I bought 5 bundles of Connects today using my BPI Debit card yet I haven't received any of them. I also checked my account's transaction history. The amount I spent for the bundles reflects in there. However, my available Connects are still the same.

[Goran V · Accepted solution]

Hi Angela,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your connects. Thank you.