Jun 30, 2020 06:38:12 AM by Angela Marie P
Jun 30, 2020 06:38:12 AM by Angela Marie P
I bought 5 bundles of Connects today using my BPI Debit card yet I haven't received any of them. I also checked my account's transaction history. The amount I spent for the bundles reflects in there. However, my available Connects are still the same.
Solved! Go to Solution.
Aug 20, 2020 07:49:03 AM by Mike J
Hi Ghanyaa,
One of our team members will reach out to you directly via a support ticket to assist you further.
Feb 9, 2021 05:18:47 PM Edited Feb 9, 2021 07:28:48 PM by Joanne Marie P
*Edited for community guidelines**
I bought $6 worth of connects but I did not receive it on my account. My credit card was already deducted. I hope you can help me solve this issue.
Feb 9, 2021 07:31:26 PM by Joanne Marie P
Hi Kevin,
I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.
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