Nov 30, 2021 11:43:37 AM by Ayaz S
I have an account with a freelancer and agency profiles. In the freelancer profile settings, it shows that I have 90 available Connects. However, when I look at a Job details page, the balance on the right shows that I have 0 Connects available. What's going on?
Not sure if this has anything to do with it: The agency settings page shows 0 Connects available, but shouldn't I be able to spend my available connects as a freelancer?
Solved! Go to Solution.
Nov 30, 2021 01:20:18 PM by Bojan S
Hi Ayaz,
As an exclusive member of your agency, you won't be able to use your freelancer membership plan/Connects. Exclusive agency members can only work on contracts under the agency. To update your exclusivity, log into your Upwork Agency account and look under Settings - Members and Permissions.
Thank you!
Nov 30, 2021 01:20:18 PM by Bojan S
Hi Ayaz,
As an exclusive member of your agency, you won't be able to use your freelancer membership plan/Connects. Exclusive agency members can only work on contracts under the agency. To update your exclusivity, log into your Upwork Agency account and look under Settings - Members and Permissions.
Thank you!