Please send me a PM (Click on my name) with the job posts that you`re referring to, so that I can check this and assist you further. Thank you.
I have seen your comment that Upwork refund connects If the job is close. See the attached image these kind see closed but I still didn't see any connection in my account.
I checked the job posts you were referring to and can confirm that the clients were able to hire freelancers for the job. In this case, the Connects used for the job will not be returned.
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