Connects

[mirakelcasida]

Hi Odesk, My billing cycle for my connect start last MArch 11-April 11 of this year and I have already used all my connects a week ago and I've waited for 11th day of this month to refresh my connect but still it is zero. Please help me about this. Thank you!

[mwiggenhorn · Accepted solution]

It is still April 10 in California, where Upwork is headquartered.  Perhaps that's the problem?

[mirakelcasida]

Oh yeah! That's maybe the reason, I just followed the Philippine time. Thank you for reply.

[stencil_media]

And if your current billing cycle does end on April the 11th, then it means that the next billing cycle will start on the 12th of April. 

[aocumen]

Hi Mirakel, 

If your connects still hasn't replenished after 24-hours, please get in touch with our support team so that they can manually replenish it for you. 

[mirakelcasida]

Thanks for the replies, Just got my connects last 2 hours ago.