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Re: Connects

9acd3bdf
Active Member
Rosette M Member Since: Jan 31, 2021
1 of 9
Hi there! I got an interview request yesterday but I didn't receive any free connects. Why?
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 9

Hi Rosette,

 

Connects will be automatically added to your account. Please allow up to 24 hours for them to be added to your account. If the credits are still not available in your Connects history, please let us know so we can check. 

~ Joanne
Upwork
9acd3bdf
Active Member
Rosette M Member Since: Jan 31, 2021
3 of 9
Thank you for your response. I receive the interview request at 6:54 am
(Feb 10)
asharma0909
Active Member
Amit K Member Since: Aug 15, 2019
4 of 9
Please wait for sometime, because you will get your connect via business days. So, keep it in your mind that you will surely get your connects. No need to worry.

Thanks.
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
5 of 9

Hi Rosette,

 

I've requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
martina_plaschka
Community Guru
Martina P Member Since: Jul 11, 2018
6 of 9

Joanne Marie P wrote:

Hi Rosette,

 

Connects will be automatically added to your account. Please allow up to 24 hours for them to be added to your account. If the credits are still not available in your Connects history, please let us know so we can check. 


I thought there were no free connects for interview requests (invitation to interview without proposal)? 

9acd3bdf
Active Member
Rosette M Member Since: Jan 31, 2021
7 of 9
I submitted a proposal and I knew I would have free 10 connects when I was interviewed. Or my question is not just clear?
martina_plaschka
Community Guru
Martina P Member Since: Jul 11, 2018
8 of 9

Rosette M wrote:
I submitted a proposal and I knew I would have free 10 connects when I was interviewed. Or my question is not just clear?

Not to me. If you receive an invitation to interview without sending a proposal, there are no free connects. 

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
9 of 9

Hi Martina, 

You are correct. A freelancer will need to submit a proposal for the job, receive an invitation to interview, and respond and connect with the client to earn the bonus of 10 Connects. 


~ Avery
Upwork
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