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edaf4739
Community Member

Connects

I need more connects. I've already applied to several offers but no luck. Many of them are posting jobs but not hiring at all. I feel that I have been spending money on connects (close to $30). Could you please assist me in providing me with either a coupon code or give back the connects I have spent but not received a response to? Thanks in advance.

1 REPLY 1
elizmklim
Community Member

Hi Giovanny! 

 

I saw your post and wanted to share this with you - 

Returned Connects

Connects may be returned under the following circumstances:

  • If a project is canceled by the client without making a hire, the Connects used on that proposal will be returned to you for reuse. This does not apply to expired job posts.
  • If a job post has been removed by Upwork for a Terms of Service violation, the Connects used on that proposal will be returned for you to reuse

Note: Withdrawing your proposal will not return your Connects.

 

Here's the link to the help center article

 

I hope this helps, but if not I recommend reaching out to Customer Service via chat or email for more info! 

 

Enjoy your day and good luck in your search! 

 

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