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Connects

seyumd
Ace Contributor
Seyum D Member Since: Mar 17, 2020
1 of 2

The client posted a proofreading job for 4 languages. I applied for one of them, then a day later he edited out the langauge I applied for. Can I ask for connects refund? What do the Upwork conditions say during these kind of incidents?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Seyum,

 

Connects are refunded when a client closes their job without hiring or we find a job post has violated our Terms of Service. Additionally, there is a new test in which Connects are returned on contracts that don't hire anyone and have gone dormant. You can check the official announcement in this Community thread.

 

Thank you.

~ Aleksandar
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