Just to clarify, new freelancers will receive 20 connects to help them get started. Afterward, they will need to purchase more connects if they would like to send new proposals.
I checked your account and I can see that you`re an exclusive member of the agency. This means that you can send proposals using the agency connects only and work on projects under the agency.
If you would like to work as an independent freelancer as well, the agency owner will need to change your status to non-exclusive. Thank you.