i am new to Upwork and Upwork want visual verification of me but trying from last 3 days to get my visual confirmation done but after waiting for more than 30 minutes no one is appearing, after some time I get a message "timed out on waiting for an agent to verify your identity" can someone help me
Could you please let me know what issues or questions you have and I'll make sure to escalate your concern/issue to the correct department?
I'm also getting this issue:
"Timed out on waiting for agent to verify your identity
Have you completed your web cam chat? Click try again to continue."
Not sure what to do next. Thank you.