re: "I am new to Upwork, I want to contact upwork customer support regarding my issue."
What is your issue?
Most questions that people have can be answered without contacting Customer Support.
I have an issue that needs someone at UPWORK for assistance.
I received an email (the email address I use for upwork) in regards to a potential job (did not receive the message via upwoprk). Through the email he described the job, the pay $400 a week, and if I would be interested in the job, I can start the next day. Hence, I accepted (my first time at upwork), it was for emailing a daily newsletter for his congregation for his church (**Edited for Community Guidelines**). Naturally, I didnt think anything of it, I have been doing this since last thursday every single day until today. Today 1/10/2017, I logged in to upwork to look for another work, I look for his name/contract/proposal something out of him---NOTHING, I immedialty emailed him with this:
It doesn't look like you applied for the job you are referring to through Upwork. I wasn't able to locate it.
In the future if you do meet clients on Upwork, make sure they hire you on the platform and you see the contracts under your My Jobs tab. That way you will be able to benefit from Upwork Payment Protection.
@Ali T wrote:
I have submitted a name change request by mistake.
How does one change one's name "by mistake?"
Either your name is your name or it is not..... that means either your current profile name is false and you meant to correct it, or you were trying to change it to a false name..... neither inspires confidence.
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