Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Contact number ask for the business card

lahiruudara
Ace Contributor
Lahiru U Member Since: Oct 7, 2018
1 of 6

One of my clients needs a business card letterhead and etc.. Can I ask his Contact number to add to the business card. Or need I stay until receive it?
Plz explain. If that a reason to banned my account?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 6

Hi Lahiru, 

I would like to confirm that this is not a violation of the Upwork Terms of Service. What is not allowed by the Terms of Service is unsolicited contact outside of Upwork  - for example, spamming someone by contacting them through personal email, a social media account, etc.

I would recommend that you let the client know that you intend to add their contact information on the branding materials that you are currently working on and that you appreciate it if the client can send this information through. This way, the conversation about adding their contact information in their business card, and letterhead is started. 


-Avery
Untitled
lahiruudara
Ace Contributor
Lahiru U Member Since: Oct 7, 2018
3 of 6

Thank you

lahiruudara
Ace Contributor
Lahiru U Member Since: Oct 7, 2018
4 of 6

Also some client ask contact through skype. I'm not request They ask. Any comment for this?

Thank you

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
5 of 6

Hi Lahiru, 

You can communicate with your client through any third-party messaging software as long as you and your client agreed to it. We would recommend however that you submit all work and contract negotiations through the Upwork platform and Messages. This way your communication is easily documented in case an issue arises. 


-Avery
Untitled
lahiruudara
Ace Contributor
Lahiru U Member Since: Oct 7, 2018
6 of 6

Thank you so much