May 29, 2018 12:38:52 AM by Khaled M
May 29, 2018 02:09:03 AM by Goran V
Hi Khaled,
When your contract was closed, your client was notified(on their Contracts tab) to leave final Feedback. Regarding your decrease concern, are you offering to a decrease on your JSS? If yes, check out this Help Article to learn more about the factors included in your JSS and how they affect the changes on your JSS. Thank you!