Correct phone number format

[c_paular]

Hello! I'm currently filling up forms on "Set up Payments: Direct to Local Bank" for my payment method. I keep on getting errors with my phone number's format. I'm from the Philippines. Hope to get help the soonest! Thank you!

**Edited for Community Guidelines**

[AleksandarD · Accepted solution]

Hi Carla,

Thanks for reaching out to us. Please try without the plus (+) sign in your country code area for the phone number.

Thank you.

[c_paular]

Thanks for the quick response! I have another question, I still cannot setup the payment method even after checking all the required information. All we're correct, I don't know what seems to be the problem.

**Edited for Community Guidelines**

[AleksandarD]

Hi Carla,

Thanks for following up. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

[c_paular]

Yes! Everything is working fine now. I appreciate your help, thanks a lot 🙂

[a7fb9e43]

tried to type phone number without + and still it is not working. Need help please

[AleksandarD]

Hi Kiran,

Please try adding the phone number in this format "(country code) phone number" without the plus (+) sign for the country area, make sure to wrap the country code in brackets and add a space between the country code and the phone number.

Thank you.

[memel015]

excuse me, i've entered the country code without the + and it was accepted. but then it said
"Your request was unsuccessful. Please make sure payment method details are correct and up to date."

can someone help?

[renquirantecpa]

Hi, I tried this solution but it did not work for me. I input (63)995xxxxxxx. Please help. Thanks

[g_vasilevski]

Hi Reynaldo,

Please leave space after the brackets and try adding it again, (country code) (space) phone number. Thank you.

[c_paular]

Hello! Mine works with this format (639) #########.

[siinnnu_]

HI .. SIR I AM ALSO GETTING SAME ISSUE AS CARLA P HAVE.. I AM FROM INDIA AND I AM NEW TO THIS FIELD. I DONT KNOW THE PHONE NUMBER FORMAT .. PLZ SIR HELP ME ..

[AleksandarD]

Hi Surandip,

Please try adding the phone number in this format "(country code) phone number" without the plus (+) sign for the country area, make sure to wrap the country code in brackets and add a space between the country code and the phone number.

Thank you.

[aranasrachel_a76]

Same problem , i already tried w/ +sign , and space between the country but it wont work , need some solution for this , thank you

[g_vasilevski]

Hi Rachel,

Please try adding the phone number in this format "(country code) phone number" without the plus (+) sign for the country area. Thank you.

[aranasrachel_a76]

it doest work either

[g_vasilevski]

Hi Rachel and Raquel,

Please try adding the phone number in this format "(country code) phone number" without the plus (+) sign for the country area.

Rachel, If you`re still receiving the error on your end, could you please share the format in which you`re trying to add your number? Thank you.

[c_paular]

Hello! For Philippine cellphone numbers, mine works with this format (639) *********

[90d86a77]

I am a freelancer from India & new to upwork. I am trying to enter my details in "Get Paid" section but my contact number is not being entered. The system is asking for a specific contact number format. I have tried all hook & crook but the contact is not being saved therefore i am unable to save my get paid bank details aswell. Please help me in resolving my issue!

[g_vasilevski]

Hi Sagrika,

Please add your number in the following format: (country code) (space) phone number. Also please don't add any signs in the number or before the country code. Thank you.

[90d86a77]

Hi Goran. Thanks for your prompt reply. I have tried to enter the format explained by you but still there is an error poping up. Sharing a screenshot for your reference. Please help if you have any suggestions as it is getting very frustrating for me.

[g_vasilevski]

Hi Sgarika,

Please remove the plus sign before your country code and also add brackets before and after your country code as it's shown in the error message. Example: (222) 33333333.

[90d86a77]

Thanks a lot Goran! My issue is resoved.

[rvaldueza]

Good afternoon, 

I can´t add my phone number in the details for the bank account reference. I do not understand the reason it does accept the format of the phone number

Please, could you help me?