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Active Member
Sean D Member Since: Dec 10, 2019
1 of 4
I'm trying to set my phone number while creating my profile and I'm currently recieving this: This number is being used by another account. Please provide a different number.
 
Yes, I do have a previous account. I'd like to remove it and start fresh. I can log in to the other account but not disable it. Can you help me remove my previous account and confirm my current one with my current phone number?
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi Sean,

 

Opening more than one account is a serious violation of our TOS. You will need to close your new account as soon as possible, if you need help with this let me know. Thank you.


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Active Member
Sean D Member Since: Dec 10, 2019
3 of 4

I need help closing my **edited for Community Guidelines** account so I can start my
**edited for Community Guidelines** account. Is there a way for you to close the account on your
end?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 4

Hi Sean, 

I have closed the other as requested. As a gentle reminder, I would like to reiterate that having more than one account on Upwork is a violation of the Upwork Terms of Service. Please refrain from opening new accounts to comply with the ToS.


-Avery
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