Nov 7, 2018 12:45:45 PM by Joey J
The "street" field is greyed out so I can't enter my street info. But this is preventing me from moving to complete my profile.
Nov 7, 2018 01:19:37 PM by Bojan S
Hi Joey,
I checked this for you and your account is already completed and accepted. Could you please log into your account, go to your Settings> Contact Info, then click on the pencil icon next to Location if you wont to update your address. You can use the filed that says "Start Typing your Address" and select your address from the drop-down. Make sure that the City field is completed. Let us know if you need further assistance.
Feb 21, 2019 11:23:37 AM by Brian J
hey bojan im having the same problem and theres no way i can go into my setting to change it because it won t let me move on unless i type in my street
Feb 21, 2019 12:02:25 PM by Bojan S
Hi Brian,
We'll have one of our agents reach out to you directly and assist you further with submitting your application for the review, thank you.
Mar 14, 2019 11:38:05 AM by Michael S
Mar 14, 2019 12:26:24 PM by Bojan S
Hi Michael,
One of our agents will reach out to you directly to assist you with completing and submitting your application.
Thank you.
May 24, 2019 01:15:06 PM by Ben C
Hi, just piggybacking into this thread with the same issue. My account has not been approved yet, can't move on due to this error.
May 24, 2019 02:55:34 PM by Joanne P
Hi Ben,
I'm sorry for the trouble you're having. One of our customer support agents will reach out to you directly to assist you further. Thank you!
May 24, 2019 11:22:25 PM by Riri A
Hi Michael,
I just had a look at your account and we're sorry to hear about your concern. The customer service agent have explained everything in detail here as i can see. I did however followed up on your account and our team would reach out to you via email. Let me know if you need anything else.
Jan 18, 2021 02:33:27 AM by Shila R
i have found on the same problem, i can't put the street address, when i want to submit then i got an error.
Jan 18, 2021 02:40:23 AM by Goran V
Hi Shila,
Could you please share the text of the error you`ve received on your end? I would suggest to try and clear your cache and cookies or log in via another browser to complete your application. Thank you.
Jan 18, 2021 03:17:21 AM by Goran V
Hi Shila,
Please delete all of your fields and start typing the address under the Street Address tab. Here you will see a drop down menu with suggestions. Once you select your address from the drop down all fields will be autopopulated. Thank you.
Jan 18, 2021 03:46:45 AM by Shila R
i didn't find any suggestion in street tab, only i hvae found on the suggestion on city tab.
Jan 18, 2021 03:57:18 AM by Goran V
Hi Shila,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your application. Thank you.
May 24, 2019 11:22:28 PM by Riri A
Hi Michael,
I just had a look at your account and we're sorry to hear about your concern. The customer service agent have explained everything in detail here as i can see. I did however followed up on your account and our team would reach out to you via email. Let me know if you need anything else.
Jun 17, 2019 06:01:42 AM by Justin L
Same issue here, I can`t fill out the street field in the create a profile screen. Please let me know if you have a fix, thanks.
Jun 17, 2019 06:12:49 AM by Goran V
Hi Justin,
Please start typing your address in the field that it says "Start Typing your Address" and you will see a drop-down menu with suggestions. Once you chose one everything will be auto populated. Thank you.
Aug 10, 2019 06:07:14 AM Edited Aug 10, 2019 06:08:04 AM by Aleksandar D
Hi Roza,
Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will be sent to your email as well. From there you can also communicate with our team.
Thank you.
Aug 27, 2019 06:11:36 PM by Avery O
Hi Dylan,
Please try typing in the "Start typing your address" field, and it will auto-populate with different addresses as you type along. Once your address is available in the options, please select it, and the rest of the address fields will auto-populate.
Sep 21, 2019 06:48:39 AM by Jody P
Hi Michael,
Don't give up. I'm a freelancer like you and if you just stick with it, you can see great benefits. Issues like this, with form fields, are not uncommon in websites, and even the biggest and brightest of developers and designers fumble the ball with input fields every now and then.
I hope to see you on Upwork and let me know when you get that first contract.
Best regards,
Jody PM
Sep 21, 2019 05:27:27 AM by Aleksandar D
Hi Joe,
Thanks for reaching out to us. I checked but couldn't replicate the issue. Please start typing the address in the field (1) and if the address can't be located, the next field (2) will become available for you to manually enter the address as shown in this screenshot. Please note that a text will appear under the field 1 asking you to add the address manually. Let us know if you need further assistance.
Thank you.
Mar 13, 2022 01:37:51 AM Edited Mar 13, 2022 03:23:59 AM by NikolaS N
I am having the same problem. It's not permitting me to enter the street address and the error is keep coming due to not having street address written
**Edited for Community Guidelines**
Oct 17, 2022 04:52:05 AM by Alessandro G
I got the same issue as above. Can't complete the registration, won't let me type anything into the street address field. Any mod here to help? Thanks!
Nov 11, 2022 12:47:49 AM by Bedirhan S
4 years later still the same problem. Please help I'm getting the same error.
Nov 11, 2022 02:40:46 AM by Pradeep H
Hi Bedirhan,
Thank you for your message. Could you please confirm the error message you get while trying to add the address?
Thank you,
Pradeep