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Credit Card Verification Failed

amordream
Active Member
Dream A Member Since: Apr 27, 2021
1 of 4

So I got my verification payments, but when I go to "Get Paid" it still says "verification failed", what do I do? and how can I verify my card?

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
2 of 4

Hi Dream,

 

One of our team members will reach out to you directly via a support ticket to assist you further with your card verification.

 

Thank you.

~ Aleksandar
Upwork
hoffer_tanja
Active Member
Tanja H Member Since: May 10, 2021
3 of 4

Dear Moderator, 

 

I am receiving the message that authorization of my new credit card has failed. Visa (the credit card company) says it is due to the new payment rules in Europe, concerning the 2 way verification system for safer payments. And that Upwork hasn't processed that in their system. Can I please have a solution, for I don't have another payment method.

Thanks, T.

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
4 of 4

Hi Tanja,

 

We'll have one of our team members reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork