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3cbcf427
Community Member

Credit card verification

Hi three failed attempts to verify account Says to contact support I have done twice, no reply, the amounts were taken and held and refunded back to me but stil no verification. Please I have to get this sorted.

Chantal
1 REPLY 1
AveryO
Community Manager
Community Manager

Hi Chantal, 

I checked your account and do not see any support tickets filed from your account. 

I also checked the card that you were trying to verify and can confirm that it has already been verified. The transactions have already been reversed and should reflect in your account statement within five days. If this doesn't happen automatically, you can reach out to us here, and our team will assist you further.


~ Avery
Upwork
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