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Credit card will not process. It shows this false message: This form should not contain extra fields

d2fb559e
Active Member
Howard G Member Since: Mar 2, 2018
1 of 6

I don't have any extra fields and cannot get my AMEX card to be accepted.

Anyone have any ideas?

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
2 of 6

Hi Howard,

In checking your account, it looks as though your Amex card has successfully been added. Are you still experiencing the same issue? Please reach back out if you need further assistance.

~Nina
907b9f40
Active Member
Frank L Member Since: Mar 14, 2018
3 of 6

Adding the second card, same system error for all cards, AE, VISA.

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
4 of 6

Hi Frank,

Please try clearing your cache and cookies and entering this info from an alternate browser. If the issue persists then let us know so that we can assist further, thank you.

~Nina
4f7229ee
Active Member
Narut B Member Since: Apr 26, 2018
5 of 6
I am having this same problem. Try clearing out cache and cookies data with 2 different browsers and still cannot get through. It is just a visa card. Can you help?
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 6

Hi Narut,

One of our team members will reach out to you shortly and assist you further, thank you!

~ Goran
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