🐈
» Forums » New to Upwork » Re: Credit card will not process. It shows th...
Page options
d2fb559e
Community Member

Credit card will not process. It shows this false message: This form should not contain extra fields

I don't have any extra fields and cannot get my AMEX card to be accepted.

Anyone have any ideas?

5 REPLIES 5
nkocendova
Community Member

Hi Howard,

In checking your account, it looks as though your Amex card has successfully been added. Are you still experiencing the same issue? Please reach back out if you need further assistance.

~Nina

Adding the second card, same system error for all cards, AE, VISA.

Hi Frank,

Please try clearing your cache and cookies and entering this info from an alternate browser. If the issue persists then let us know so that we can assist further, thank you.

~Nina

I am having this same problem. Try clearing out cache and cookies data with 2 different browsers and still cannot get through. It is just a visa card. Can you help?

Hi Narut,

One of our team members will reach out to you shortly and assist you further, thank you!

~ Goran
Upwork
Latest Articles
Featured Topics
Learning Paths