Deadlock problem with my account - what to do?

[3553af52]

I have a deadlock problem with my account.

The problem is that I initially created the company account with U.S. country, then started creation of the new Freelancer account from it. Now when I get into the system the account creation page pops up, because it thinks I have not finished creating a new account. So I cannot do anything in the system until I create an account. Unfortunately, this page does not give a chance to change country (the field country is disabled for some reason), while it requires me to enter U.S. phone (+1 is hardcoded, but I do not have a U.S. number).

As a result I cannot submit the page , but I cannot edit my account info either from that page and get to any other page in the system. It is a funny deadlock situation.

[petra_r]

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@Roman S wrote:

I have a deadlock problem with my account.

The problem is that I initially created the company account with U.S. country,

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 Not outright lying might have been a good idea, don't you think?

[mtngigi]

Stolen photo and name, too.

[nkocendova]

Hi Roman,

Please confirm which country you are located in and would like to have on your profile so that we can further assist you, thank you.

[3553af52]

Hi Nina,

Please change the country to Russia on my account.

Thank you so much!

Roman

[g_vasilevski]

Hi Roman,

Your country is changed, feel free to update the rest of the address. Thank you!