Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Debit account charged

Moderator
Avery O Moderator Member Since: Nov 23, 2015
11 of 16

Thanks for the info, John Vincent. I have asked the Customer Support team to reach out to you. Hopefully, this gets resolved soon. Smiley Happy


-Avery
Untitled
Community Guru
Juvy Ann P Member Since: Oct 29, 2015
BEST ANSWER
12 of 16

I can confirm that with my EON account.  However, my bank statement states "INREM VIA PCHC".  It probably refers to bank fees.

View solution in original post

Active Member
Dranreb C Member Since: May 6, 2018
13 of 16

Hi John Vincent,

 

Is your problem already fixed?  because I encountered also the same problem as you.

How they can credit back the amount? Thanks

Moderator
Avery O Moderator Member Since: Nov 23, 2015
14 of 16

Hi Dranreb, 


I checked your account and can see you have an open ticket for this issue. I'll go follow this up with the team so that they can get back to you on your email support ticket.


-Avery
Untitled
Active Member
Zander U Member Since: May 2, 2019
15 of 16

Hi.

 

Can you please help me. I was charged last April 29,2019 for 1,127.49 Php. on my saving account. I dont  know why they charged me. Please reply.

 

thanks

Moderator
Avery O Moderator Member Since: Nov 23, 2015
16 of 16

Hi Zander, 


I checked your account and didn't see any charges or activity on your account. Are you referring to another account Upwork account? Let me know so that our team can look into this further. 


-Avery
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS