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Delete Old Account

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Active Member
Jessica L Member Since: Feb 27, 2019
1 of 5

Hello! 

 

My old account is connected to my phone number I guess even though I deleted that account I think?

 

Could you delete that old account or unattach the number? 

Community Guru
Preston H Member Since: Nov 24, 2014
2 of 5

Jessica:

Upwork does not allow you to create a new account.

You may have one account.

 

You will need to work with Upwork Customer Support to reinstate your old account.

Active Member
Jessica L Member Since: Feb 27, 2019
3 of 5
I tried to log into my account that is associated with my phone number even
though I knew I deleted it.
I used a different email, but still can not log in.
I need my phone number taken off of that account so i can use it with this
new one with my new email.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
BEST ANSWER
4 of 5

Hi Jessica,

 

I'll share your request with our support team and one of our agents will reach out to you directly to assist you further. Thank you for reaching out to us. 

~ Bojan
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Active Member
Jessica L Member Since: Feb 27, 2019
5 of 5

Thanks!

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