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Delete account which is not public yet

tony_bondar
Active Member
Anton B Member Since: Apr 4, 2018
1 of 6

Hello! I've mistakenly created an accounts which I'm not going to use. It asks me to fill out a form to send for approval to make the account public. At the bottom or the page there is a button 'delete my account', but it doesn't work. Is there some other way to delete it? Or it will happen automatically if I won't log in to it?

I'm afraid that even a not public account can be considered as me having multiple accounts. Is such a situation possible?

Thank you!

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
2 of 6

Hi Anton,

You can send me a PM with the email address associated with the account you would like to have closed.

~Nina
tony_bondar
Active Member
Anton B Member Since: Apr 4, 2018
3 of 6

Hi! Thank you for your reply! I can't send you a PM because it says "you do not have sufficient privileges for this resource or its parent to perform this action".
Should I write the emails here in the community discussion? Or there is some other way to send you the emails I would like to have closed?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 6

Hi Anton,

One of our team members will contact you directly and assist you further, thank you!

~ Goran
Upwork
prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
5 of 6

re: "I'm afraid that even a not public account can be considered as me having multiple accounts. Is such a situation possible?"

 

Yes.

Upwork has strict rules against having more than one account. The public/non-public status or privacy settings of these accounts is irrelevent. If you have more than one account - even if one was created accidentally - you need to follow Nina's directions and get them all closed except one single account.

tony_bondar
Active Member
Anton B Member Since: Apr 4, 2018
6 of 6

Thank you for the reply!