Dec 20, 2019 10:08:52 AM by Lyndon B
Dec 20, 2019 06:58:26 AM by Lyndon B
Ap won't start. "Browser or ap may not be secure." I have tried it with most recent updates of Firefox and Chrome -- and with trying to start the ap with no browser open.I've also verified Avast is updated.Using Windows 10. I can get on website, but it looks like I can't track time. Eager to start! -- This is my first day.I've installed, uninstalled and reinstalled the 64 bit standard, 64 bit beta and 32 bit standard, all of which stop in the login process.Would you like a screenshot? Any suggestions?
Dec 20, 2019 07:20:22 AM by Bojan S
Hi Lyndon,
Could you please try Troubleshooting tips shared in this help article. If the issue persists, please report it following ''How do I report a problem?'' section of previously shared Troubleshooting guide, and our team will assist you directly.
Thank you.
Dec 20, 2019 10:49:55 AM by Bojan S
I apologize for the trouble this caused, Lyndon!
One of our team members will reach out to you directly via a support ticket to assist you with this concern.
Thank you for your patience!
Dec 29, 2019 08:02:50 AM Edited Dec 29, 2019 09:25:44 AM by Joanne Marie P
Hello
I had the same problem.
I cannot log in to my account on the desktop app. This happened after I selected authorization via Google.
Please, can you change this method of authorisation, or how can this problem be solved?
Thank you!
Dec 29, 2019 08:58:50 AM by Oleksandr I
I also found how to disable authorization via Google:
Profile Settings -> Connected services -> [Sign in with Google] Disconnecting
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