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Desktop app log in problem

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Active Member
Marie Ann P Member Since: Jan 3, 2020
11 of 47

Hi, 

 

I have downloaded the desktop app in my laptop but I couldn't log in or proceed using my email.  It says browser or app may not be secure.  I also removed the anti-virus and tried re-installing the app numerous times but still getting the same error. 

 

Appreciate your help.  Thank you.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
12 of 47

Hi Marie,

 

Please bear with us as this may take a little time to get information since we’re waiting on a response from another team. We appreciate your patience and will update you as soon as possible.

 

Thank you.

~ Aleksandar
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
13 of 47

Hi Marie,

 

I'm sorry for the inconvenience this has caused you and for the delay in getting a response to you. I shared your issue with our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Jean M Member Since: Jan 4, 2020
14 of 47

Hi!   I can't get logged in on the dekstop app when trying to log in via google.   Screen Shot 2020-01-04 at 9.10.54 PM.png

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
15 of 47

Hi Jean,

 

I'm sorry for the inconvenience this has caused you. I shared your issue with our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Naimul H Member Since: Nov 1, 2019
16 of 47

Dear Concern

     Help me to login in desktop app for linux host ubuntu 18.04 LTS?
      Below is the screen shot...

Couldn't sign you inCouldn't sign you in

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
17 of 47

Hi Naimul, 


Could you please check if disconnecting from the Google account log-in, and logging in with your Upwork username will resolve the issue for you? 


-Avery
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Active Member
Milica S Member Since: Dec 26, 2019
18 of 47

I have a problem logging in to the upwork desktop app via my Google account.

It continues to show that the app is dangerous and that I should try refreshing and try again,

but I've been getting the same message every time I tried to log in after refreshing and restarting.

 

Could you please help me? What can I do to resolve this?

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Active Member
Ebram N Member Since: Dec 26, 2019
19 of 47

1- restart your phone or windows this is simply then enter setting, account, enter your email and password on google if not.

2- clear your catches in your mobile ( if that problem from your mobile) and restart the device again .

3- lastly ( if this from your pc) reinstalling any browser application like (firefox-....)

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
20 of 47

Hi Milica,

 

Just to confirm, have you already connected your Google account, under Settings > Connected Services so that you can log in to the app?
Could you also please try signing up with your email/username and let me know if you`re experiencing the same problem? Thank you.


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