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Desktop app won't start

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Active Member
Wes H Member Since: Jan 11, 2020
31 of 60
Please let me know what to do?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
32 of 60

Hi Wes,

 

I'm sorry for the inconvenience this has caused you. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Carl N Member Since: Jan 12, 2020
33 of 60

I can't log in to the desktop app. Whenever I try to type in my email or username, I get this message:

Couldn't sign you in
This browser or app may not be secure.
Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.

Has anyone else seen this? How did you get through it?
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
34 of 60

Hi Carl,

 

Could you please check if disconnecting from the Google account log-in, and logging in with your Upwork username will resolve the issue for you?

 

Thank you.

~ Aleksandar
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Active Member
Carl N Member Since: Jan 12, 2020
35 of 60

That did it! Thank you, Aleksandar.

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Active Member
Ubah R Member Since: Jan 11, 2020
36 of 60

please i am new to upwork, i have a windows 7 operating system. The upwork desktop app is not installing. It says browser or app out of date. please what do i do? should i upgrade to windows 10? will it work there and is any one using it on windows 7 or 8

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Community Guru
Viacheslav K Member Since: Sep 9, 2015
37 of 60

What browser do you use? Try chrome https://www.google.com/chrome/

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Active Member
Ubah R Member Since: Jan 11, 2020
38 of 60
It is chrome i use, it still isnt working.
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Active Member
Sheikh Nayeem A Member Since: Jan 5, 2019
39 of 60

Click this link download if your Windows is 64 bit.
And, Click this link if your Windows is 32 bit.
You should be able to install it after the download is complete!

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Active Member
Ubah R Member Since: Jan 11, 2020
40 of 60
it installed now but when i click the app to open it says app or browser
outdated and i have my browser already updated.
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