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Desktop app won't start

nacho98
Active Member
Nusret H Member Since: Jan 11, 2020
61 of 66

Hello, i have problem with desk app too, i am not connected with google account, but every time when i try to start app, this happens.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
62 of 66

Hi Nusret,


Could you please connect to another internet connection and check if you`re experiencing the same problem with the desktop app? Thank you.


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nacho98
Active Member
Nusret H Member Since: Jan 11, 2020
63 of 66

I tried, it is the same thing again, this start this morning, i didnt have this problem before.

 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
64 of 66

Thank you for the follow up, Nusret.

Could you also try reinstalling our app if you still haven't tried? Thank you.


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nacho98
Active Member
Nusret H Member Since: Jan 11, 2020
65 of 66

I tried reinstall, then try install 32 bit, after that again install 64 bit, restart my laptop and problem is still here.

Thanks

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
66 of 66

Hi Nusret,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with the desktop app. Thank you.


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