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57a5658b
Community Member

Device authorization i forgot my secret answer

Dear all, 

 

I usually open my upwork account directly with email ! 

 

Now they ask me for device authorization Answer your security question

When i enter it it shows this message below : 

You've reached the maximum number of tries. To reset your Security Question, click "Forgot your answer" below.

when i click on it they send email but without answer 

2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Nawfal,

 

You can fill out this form provided in this help article to reset your password or security question. If further help is needed, feel free to follow up here with more details. Thank you.

~ Goran
Upwork
luce-neidert
Community Member

This is my advice in order not to forget your security question: choose an unusual word you like and will not forget. Use it whenever you have to chose a security question. For example "cucumber" "semolina" "chiwawa"....

It goes like that:

What's your mother's name? - Semolina

Where did you meet your spouse? - Chiwawa

.... and so on.

Never give an honest answer to these type of questions as the answer can sometimes be found by anyone.

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