Mar 31, 2020 11:39:16 AM Edited Mar 31, 2020 12:21:29 PM by Bojan S
I received invite from my company profile over Upwork and with that invitation email I have created my profile with name "Shobhit Rai"and email **Edited for community guidelines**
Now during the entire profile creation process I didn't found any option to put my hourly rate. Hence as a result after profile approval process my profile showing $0.00 hourly rate.
Can someone assist me to change that? Its urgent guys.
Solved! Go to Solution.
Mar 31, 2020 02:42:47 PM by Bojan S
Hi Shodhit,
You can share this help article with your agency owner for more information on how they can update your profile rate.
Thank you!
Mar 31, 2020 12:23:07 PM by Bojan S
Hi Shobhit,
Unfortunately, since your an exclusive member of the agency, you won't be able to do this. You can only work on projects from the agency and not as an independent freelancer. Please communicate with your agency owner or business manager regarding changing your profile rate as only they can do it.
Thank you!
Mar 31, 2020 12:33:15 PM by Shobhit R
Mar 31, 2020 01:13:58 PM by Shobhit R
Hey
Thanks for guiding me here.
Could you be so kind to provide me steps so that I can ask my employer to make changes accordingly? All I want is to use my profile as freelancer working under Agency (with some hourly rate)
Thanks in advance
Mar 31, 2020 02:42:47 PM by Bojan S
Hi Shodhit,
You can share this help article with your agency owner for more information on how they can update your profile rate.
Thank you!
Mar 31, 2020 11:52:02 PM by Shobhit R
Hello Bojan
Seems like that link is not working anymore. Clicking on that takes me to Upwork Help and support page.
Here: https://support.upwork.com/hc/en-us?code=91b510f52f7269587cb9d615621d5830
Apr 2, 2020 12:56:56 AM by Goran V
Hi Shobhit,
If your agency owner needs help with updating the hourly rates of the agency members, please ask him to reach out to us here or directly to our Customer Support. Thank you.
Apr 2, 2020 12:59:05 AM by Shobhit R
Could you please share contact number where my agency owner can contact?
Apr 2, 2020 03:31:06 AM by Priyal P
Hi Goran,
What is the good time to connect to resolve this issue?
Thanks,
Priyal
Apr 2, 2020 03:39:43 AM by Goran V
Hi Priyal,
To edit your team member's hourly rate go to your Agency profile > Find Work > Agency Roster > on the right side you will see a green button "Edit Rate".
Once you click on the button follow the instructions on the new pop up that will show on your end. Thank you.